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Most people who are happy to instruct an agent to sell their property are usually just as happy to provide a key for the purpose of buyer viewings. And with good reason; the easier it is to gain access to a property, the more likely it is that the estate agent will bring a regular flow of buyers around.
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Every town has a variety of styles of estate agent, from the soulless “corporate” agency driven by figures, to the one-man band; from arty-contemporary to pushy-salesy. Each type tends to appeal to a specific sector of the property-owning community, and rightly so – buyers and sellers alike need to feel comfortable working with an agent that reflects their own values.
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There is no doubt that the Internet has simplified the property searching process as one way or another it effectively holds a fairly comprehensive list of all available stock on the market. But it is only a tool – best harnessed when it supports the “people” aspect of estate agency.